Terms of service
Terms of Service – LightingWill.com
1. Overview
This website is operated by LightingWill. Throughout the site, the terms “we”, “us”, and “our” refer to LightingWill.
By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, including our Privacy Policy, Shipping Policy, and Refund Policy.
Please read these Terms carefully before using our website. If you do not agree with these Terms, please do not use our website or services.
LightingWill reserves the right to update, modify, or replace any part of these Terms at any time. Updated Terms will be posted on this page, and continued use of the website after changes are posted constitutes acceptance of those changes.
2. Website Use
You agree to use this website only for lawful purposes and in accordance with these Terms.
You must not use our website or products for any illegal, unauthorized, or harmful activities, including but not limited to transmitting malicious code, interfering with website operation, or violating applicable laws and regulations.
You must be at least the legal age of majority in your jurisdiction or have permission from a parent or legal guardian to use this website.
3. Products, Pricing & Availability
LightingWill provides LED lighting products, accessories, and related solutions for residential, commercial, and professional applications.
We make every effort to ensure that product descriptions, specifications, images, and pricing information are accurate. However, slight variations may occur due to product updates, manufacturing changes, lighting conditions, or differences in display settings.
Product availability, specifications, and prices may change without prior notice. We reserve the right to modify, discontinue, or limit the availability of any product at any time.
4. Orders & Payments
By placing an order through LightingWill, you agree to provide accurate, complete, and current billing and shipping information.
We reserve the right to refuse, limit, or cancel any order for reasons including product availability, pricing errors, suspected fraud, or other circumstances requiring review.
Orders may be cancelled before shipment. Once an order has been shipped, cancellation requests will be handled according to our Refund Policy.
Payment information is processed securely through authorized payment providers. LightingWill does not store complete payment card information.
5. Shipping & Delivery
Shipping methods, delivery times, and fees vary depending on product availability, destination, warehouse location, order size, and selected shipping method.
For detailed information about shipping options, delivery times, and shipping fees, please refer to our Shipping Policy.
LightingWill is not responsible for delays caused by carriers, customs inspections, weather conditions, holidays, or other circumstances beyond our reasonable control.
6. Returns & Refunds
Returns, exchanges, and refunds are subject to our Refund Policy.
Customers must follow the return procedures provided by LightingWill. Unauthorized returns may not be accepted.
7. Product Installation & Usage
Customers are responsible for proper installation, operation, and use of LightingWill products according to product instructions and applicable electrical standards.
LightingWill is not responsible for damage, failure, or loss caused by improper installation, incorrect wiring, misuse, unauthorized modification, or operation outside the recommended specifications.
For electrical products, professional installation is recommended when required by local regulations or installation conditions.
8. Intellectual Property
All content on this website, including but not limited to product images, logos, text, graphics, designs, and other materials, is owned by or licensed to LightingWill.
You may not copy, reproduce, modify, distribute, sell, or use any website content without prior written permission from LightingWill.
9. User Feedback & Content
If you submit reviews, comments, suggestions, photos, or other content to LightingWill, you grant us permission to use, display, reproduce, and distribute that content for business and marketing purposes.
You are responsible for ensuring that submitted content does not violate any third-party rights, applicable laws, or contain unlawful, harmful, or misleading information.
10. Privacy
Your personal information submitted through our website is handled according to our Privacy Policy.
11. Limitation of Liability
LightingWill provides this website and products on an “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.
To the maximum extent permitted by applicable law, LightingWill shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.
LightingWill is not responsible for losses caused by improper installation, misuse, unauthorized modification, or failure to follow product instructions.
12. Indemnification
You agree to indemnify and hold harmless LightingWill, its affiliates, partners, and employees from claims, damages, losses, or expenses arising from your violation of these Terms, misuse of our products, or infringement of third-party rights.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with applicable laws.
Where applicable, mandatory consumer protection laws in the customer's jurisdiction will continue to apply.
14. Changes to These Terms
LightingWill reserves the right to update or modify these Terms at any time. The latest version will always be available on this page.
Your continued use of our website after any changes are posted means that you accept the updated Terms.
15. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
- Email: info@lightingwill.com
- Address: Flat/RM 03, 10/F, Witty Commercial Building, 1A-1L Tung Choi Street, Mongkok, Hong Kong